Terms & Conditions

The Vessel Owner provides boat rental and passenger transport services by boat along the coastline to the Client.

The Captain is the legal authority in the Vessel; the Client and all the Passengers should respect his rules and recommendations and should have a proper behaviour inside the Vessel, namely accepting his judgment regarding visibility, sea and weather conditions, anchorages and other pertinent matters.

The Client should declare, before booking, the existence of food allergies, of cultural or religious obligations, of medical conditions and any other facts that can be important or dangerous during the journey, applicable to the Client and to the Passengers.

Children should be monitored at all times by their parents or by the Client, which will take full responsibility for the minors.

Client and Passengers are solely responsible for the loss or damages of personal belongings during the travel. Smoking is not allowed inside the Vessel.

The booking is only confirmed after deposit payment. The balance is due before departure time.

If requested, the security deposit is due before the departure time and it will be reimbursed no later than 5 working days after the service, if there are no damages. Damages caused by the Client or by the Passengers will be verbally notified on the service day and on the next 48 hours, by written report.

The price includes Crew Members, insurance, taxes, fuel and expenses related to operating the Vessel during the contract, unless agreed differently.

Price includes the use of water sport equipment available in the Vessel that doesn't require a license; the water sports vehicles that require a driving license can only be used after being presented a valid permit for the user or if the vehicles are commanded by a member of the Crew. The Captain has full authority to deny the usage of such equipment to the Client or to other Passengers, if they are unsafe or misbehaved.

Tips are not included. Bad behaviour or disrespect of the rules on the Vessel will lead to the termination of the travel and will be reported to the maritime authority.

If the Client cancels the booking or fails to pay the remaining due amounts, there will be no refund for all amounts paid. If the Client is unable to comply to the agreed date and time, the Owner will try to offer an alternative date.

If the Owner cancels the booking due to bad weather, sea conditions, mechanical failure or health rules in force, the Owner will offer an alternative day for the purpose. If this option is not viable due to the Client's personal schedule, availability of boats or bad weather conditions, the Owner will issue a full refund.

Client's payment details and personal data will not be sold, shared, rented or leased to any third parties.

The Client gives his consent to the Owner and to the Crew members to obtain photos and videos for marketing purposes.

This is governed by the Portuguese law and sanctioned by the courts of the District of Faro.